SHOPTHEMA gladly accepts returns of unworn, unwashed, undamaged, or defective merchandise WITH TAGS ATTACHED, purchased online *within 30 days* of the purchase date.
Please carefully review our policy. If you have any questions please click here to contact our customer service team.
- All returns must be received *within 30 days* of the purchase date.
- Returns are for Store Credit only and issued via email as an E-gift card.
- Items should be unworn, unwashed, undamaged, and returned in their original packaging where possible.
- Items MUST be in new condition with original tagging and Tags Attached
- FINAL SALE items are not eligible for return.
- Orders cannot be changed, modified, or canceled after checkout.
- Sale Category or items discounted 30% or greater
- BOGO, Mystery Bags, Doorbusters, etc.
- Gift Cards
- Hats or Hair Accessories
- Intimates, Tights or Hosiery
- Personalized or Custom made-to-order items
- Swimwear missing, unattached sanitary liner
- **Items returned in poor condition will be sent back to the customer as Final Sale.
SHOPTHEMA accepts Returns *within 30 days* of the purchase date.
- Eligible returns are for Store Credit only. Store credit is issued in the form of aN E-gift card.
- No refunds will be issued.
- Shipping is non-refundable, unless there was a mistake on our end.
- All items are inspected on return. Items returned in poor condition will be returned to the customer as Final Sale.
DAMAGED OR DEFECTIVE ITEM
If you received a defective item, contact our customer service team within 3 business days of receiving your order.
MISSING OR INCORRECT ITEM
If you were sent incorrect items or are missing items from your order, please contact our customer service team within 3 business days of receiving your order, so we can get that mishap sorted out for you!
CANCELLING OR CHANGING YOUR ORDER
Once an order has been placed, it cannot be canceled or changed.
ADDING ITEMS TO AN ORDER
We cannot add additional items to your order once it has been processed. If it is within 24 hours of your previous order, contact our customer service team immediately and include both order numbers in your message. We will do our best to waive the shipping fee on this additional order.
Due to limited quantities and high demand, we cannot offer price adjustments on any items. No exceptions. Check email promotions for discount codes
RETURN ADDRESS BELOW:
ATTN: RETURNS DEPARTMENT
1427 E 500 N
Vernal UT 84078